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LICENSED MASTER ELECTRICIAN · LA CONTRACTOR LIC #73821 · BONDED · INSURED (337) 570-2327 24/7 EMERGENCY SERVICE
BRAND SERVICE LAKE CHARLES · SWLA

WHOLE HOME GEN

Whole Home Generator Installation in Lake Charles

Licensed Master Electrician on every install. Call (337) 570-2327 or request a quote online.

WE COVER THIS
Whole Home Generator Installation
Louisiana licensed · Lifetime Craftsmanship Guarantee
LA-licensed master electrician leading every job. Family-owned, owner-led out of Lake Charles.
Lifetime Craftsmanship Guarantee on every install. If our work fails because of how we put it in, we come back and fix it.
After-hours dispatch line answered by a person in Calcasieu Parish, not a phone tree. Hurricane season we run extended hours.
Straight answer

Hayes Electrical handles whole home generator installation for homes and businesses across Lake Charles and Southwest Louisiana. Licensed, bonded, and backed by our Lifetime Craftsmanship Guarantee.

Part of Generator and Backup Power Licensed service from our Lake Charles shop
01 / HOW THIS WORKS

How whole home generator installation works.

Load calculation and sizing

NEC 702.5 sizing calculation based on the actual loads you want to support during an outage. Whole-home transfer (the whole panel runs on generator) requires sizing the generator to the calculated peak load. Managed transfer (an automatic transfer switch with load management or a sub-panel of essential circuits) requires sizing for the managed load only. We run the calculation on the quote so the generator is the right size for your actual needs.

Generator pad and placement

Generator placed on a concrete or composite pad, minimum 5 feet from any building opening per NFPA 37 and the manufacturer instructions (door, window, vent, fresh-air intake). Pad sized to the generator footprint. Cable conduit run from the generator to the transfer switch underground per NEC 300.5 burial depth. Gas connection coordinated with the gas contractor.

Transfer switch install

Service-entrance-rated automatic transfer switch installed adjacent to the existing panel, or upstream of the panel as the service entrance device. The switch senses utility loss, signals the generator to start, and transfers the panel to generator output within 10 to 30 seconds typically. Reverse transfer back to utility happens after the utility is stable for a manufacturer-specified time (typically 30 seconds to 2 minutes).

Generator-side electrical

Conductor sized to the generator output amperage. Equipment grounding from the generator frame to the transfer switch and through to the main grounding electrode system per NEC 250. The generator is a separately-derived system per NEC 250.30 when the transfer switch switches the neutral; not separately-derived when the neutral is solidly bonded. We make the bonding decision per the specific transfer switch wiring and the manufacturer instructions.

Commissioning and homeowner training

On commissioning, the system goes through a full simulated-outage test: utility breaker off, generator starts and transfers, all circuits energized, transfer back to utility on restoration. Weekly self-test schedule programmed. Homeowner trained on the maintenance schedule (oil change interval, air filter, spark plugs, battery), the manual transfer override, and the alarm conditions to watch for.
02 / PROCESS

Our process

01

Quote visit and load calculation

NEC 702.5 load calculation, generator placement walk, gas connection planning with the gas contractor, transfer switch placement, quote on paper.

02

Permit and scheduling

Calcasieu Parish AHJ permit pulled. Lead time on generator delivery is typically 2 to 6 weeks depending on size and brand availability. Install scheduled after delivery.

03

Pad prep and gas connection

Concrete or composite pad installed. Gas line run by the gas contractor (homeowner contracts directly or we coordinate). Conduit trench for the generator-to-transfer-switch electrical run.

04

Generator set and electrical install

Generator placed on the pad, transfer switch installed, generator-side conductors pulled and terminated, panel transferred to the new transfer switch as required by the install method.

05

Commissioning

Full simulated-outage test. Weekly self-test programmed. All controls and alarms verified. Manufacturer warranty registration completed.

06

Inspection and training

Calcasieu Parish AHJ inspection. Homeowner training on operation, maintenance schedule, and alarms. Written documentation package with the install scope, the manufacturer documentation, and the inspection sign-off.

READY TO PUT THIS ON THE CALENDAR?
That is how we run whole home generator installation. Call the Lake Charles shop or get a written quote.
  Permits

Permits and inspections

Some jobs need a permit in Calcasieu, some do not. When the parish or city wants one, we pull it under LA Lic #73821, set the rough-in and final inspection, and stay on the job until the inspector signs off. You do not touch the paperwork.

  Warranty

What's covered

Lifetime Craftsmanship Guarantee on every install. If our work fails because of how we put it in, we come back and fix it at no charge. Documented in writing at handoff and stays with the home.

WANT THIS WARRANTY ON YOUR INSTALL?
Every job we deliver, including whole home generator installation, ships with the Lifetime Craftsmanship Guarantee in writing. Parts and labor.
  Safety

Safety notes

Whole-home standby generator installation follows NEC 702 for optional standby systems, NEC 702.5 for capacity and transfer requirements, NEC 250 (including 250.30 for separately-derived systems) for grounding and bonding, NEC 230 for service entrance modifications where applicable, NEC 408 for panel modifications, and NFPA 37 for stationary combustion engine clearance (5 feet from buildings and openings per NFPA 37 Section 4.1.4). Transfer switch is automatic and prevents back-feed to utility per NEC 702.5(B). Gas connection is the gas contractor scope; we do the electrical only. Weekly self-test catches most issues before a real outage.

03 / RECENT WORK

Hayes work across Southwest Louisiana.

Real jobs, real crew, real Lake Charles installs. Pulled from across our service area.

Hayes Electrical recent work
Hayes Electrical recent work
Hayes Electrical recent work
Hayes Electrical recent work
Electrical Services
Electrical Services
Electrical Panels and Circuit Breakers
Electrical Panels and Circuit Breakers
04 / THE OWNER
Dorian Hayes, founder and master electrician of Hayes Electrical
Founder · Master Electrician · LA Contractor Lic #73821

Dorian Hayes

Dorian Hayes started Hayes Electrical because he believed homeowners deserved better than what most contractors give them. A licensed master electrician with seven years of experience, he and his wife Juliet built the ...

05 / WHO TO HIRE

Why hiring a licensed electrician matters.

Here is the no-spin cut on whole home generator installation. Same answer we would give a friend in Westlake or Carlyss, whether or not we end up winning the job.

Hayes Electrical

A licensed electrician

LA-licensed master electrician walks every call. Family-owned, owner-led, based in Lake Charles.
Permits pulled under LA Lic #73821 and inspections coordinated with the Calcasieu, Jeff Davis, Allen, or Cameron Parish AHJ when the work calls for it.
Lifetime Craftsmanship Guarantee in writing. If our work fails, we come back and fix it. Stays with the home.
Insured and carrying workers' comp on every truck that rolls.
Quote on paper before we cut the first wire. The signed number is the number you pay.
A handyman

Unlicensed for electrical

No LA state electrical license. Can swap a fixture, cannot legally touch a panel, a service entrance, or a rewire.
No permits. When the parish or city audits the work later, it does not pass.
No real warranty. "Call me if it breaks" falls apart the day you actually need it.
If unlicensed work starts a fire, your homeowner policy can flat-out deny the claim.
Cash discount sometimes shows up on the invoice. So does the next problem.
DIY

Doing it yourself

Cheap right up until something goes sideways. Most jobs need a load calc, NEC compliance, and a permit.
A failed inspection sends you back to redo it. Selling the house later, the buyer's inspector flags it the same way.
No warranty. The replacement is on you.
Hot wiring is no joke. Most fatal home electrical accidents in this country are DIY.
If you genuinely know what you are doing, fine. If you do not, call us first.
06 / HOW TO TELL IT IS TIME

How to know when it is time, and what to expect.

When to call us in for whole home generator installation

Most whole home generator installation calls in SWLA come up while a homeowner is already planning something else: a remodel, a generator install before the next hurricane season, an EV charger in the carport, or sizing the service to handle a new addition. Walking the property early keeps the sequencing clean. Get us in before the drywall closes and you avoid a rip-out. Get us in before you sign with the GC and you avoid a scope fight. Even if the install is still six months out, a planning walk is welcome.

What we walk on the first visit

We pull the panel cover, check the age and brand (Federal Pacific Stab-Lok and Zinsco still show up around Lake Charles often enough), look at breaker space and conduit access, and crawl the attic or pier space if the run goes that way. For anything that touches the service drop we coordinate the cut with Entergy or Cleco from day one. The number we hand you is fixed for the scope we walked. Change orders only show up if we find something new in the wall, and you hear about it before we keep going.

What whole-home generator installation in Lake Charles looks like

A whole-home generator is a permanently-installed standby system that runs on natural gas or propane and automatically transfers your home to generator power within seconds of a utility outage. No cords to drag, no fuel to pour, no manual sequence. The transfer switch senses the outage, signals the generator to start, and re-energizes the panel from the generator output once the engine is up to speed.

Hurricane Laura and Delta in 2020 drove the largest standby generator adoption wave Calcasieu Parish has seen. Two-week and three-week outages convinced a lot of households that the standby system was worth the cost. Hayes Electrical installs Generac Guardian, Kohler RESA, Briggs and Stratton Fortress, and Cummins QuietConnect units. We coordinate the gas hookup with the homeowner’s gas contractor and handle all electrical work and permits.

How a standby generator works

The generator sits outdoors on a concrete pad or composite pad, typically 5 feet from the house exterior per NFPA 37 clearance requirements and meeting the manufacturer clearance specs for the specific unit. The transfer switch installs adjacent to the main panel, either as a separate cabinet or as an integrated service-entrance-rated transfer switch. The control board on the generator handles the transfer logic, weekly self-test, and runtime monitoring.

Sizing the generator

9kW units run essential circuits and small homes. 14kW units handle a typical 1,500 to 2,500 square foot home with one or two AC zones. 22kW units handle larger homes with multiple AC zones, electric water heating, or heavy appliance loads. 26kW and above are typical for large custom homes. We run a load calculation on the quote visit to size the unit honestly.

NEC and code points

NEC 702 covers optional standby systems including residential standby generators. NEC 702.5 covers capacity and transfer requirements. NFPA 37 covers stationary combustion engine installations (the 5-foot clearance from buildings and openings comes from NFPA 37). NEC 250 grounding and bonding on the generator and the transfer switch. NEC 230 service entrance work where the transfer switch is service-entrance rated. NEC 408 panel modifications.

Fuel options

Natural gas (where available) is the standard fuel. The gas contractor runs a dedicated gas line from the meter to the generator, sized for the generator’s BTU demand at full load. Propane (where natural gas is not available) requires a propane tank sized for the generator’s runtime needs (typically 250 to 500 gallon residential tank). The gas connection is the gas contractor’s scope; we do the electrical only.

Lake Charles specifics

Hurricane risk drives the adoption curve. Laura and Delta both produced 14-day-plus outages in parts of Calcasieu Parish. Insurance carriers have started offering discounts for homes with installed standby generators because the prolonged-outage damage (food loss, water damage from sump pump failure, HVAC system damage from temperature extremes) is significantly reduced. Permit and Entergy notification handled on our side.

How load shedding works on managed transfer

Smaller standby generators (9 to 14 kW) often pair with a load-management system that automatically sheds non-essential loads (electric water heater, electric dryer, certain HVAC zones) when the total load would exceed the generator capacity. Load shedding lets a smaller, less expensive generator support a larger home for most of the outage at the cost of intermittent operation for the managed loads. We size the load management on the quote.

Fuel runtime expectations

Natural gas standby generators have unlimited runtime as long as the gas supply continues, which is the typical condition during an outage. Propane standby generators run for the time their tank capacity supports: a 500-gallon residential propane tank typically supports about 4 to 7 days of full-load operation on a 22 kW generator. We size the propane tank to your expected outage tolerance.

Warranty and maintenance

Standard manufacturer warranty on the generator is typically 5 years on the engine and the electronics, longer in some cases. Annual maintenance (oil change, air filter, battery test) is required to maintain the warranty. Most homeowners contract a maintenance agreement with us or with the generator manufacturer dealer. The cost is modest and the maintenance also catches potential issues before a real outage.

Insurance considerations

Some homeowner insurance carriers offer small premium discounts for homes with installed standby generators because the prolonged-outage damage (food spoilage, water damage from sump pump failure, HVAC system damage from temperature extremes) is reduced. The discount varies by carrier. We provide written documentation of the install for any carrier submission.

07 / GOOGLE REVIEWS
★★★★★ from 224 Google reviews

What Southwest Louisiana says about our work

Real reviews from real customers across Lake Charles, Sulphur, Moss Bluff, and the surrounding parishes.

★★★★★

Found Hayes Electrical LLC on Angi's List last September to install a home generator. From the initial phone call and every phone call in between these folks are the best. They handled everything. So kind, helpful and just awesome people. Their workers are very professional, knows their job, all wore work uniforms. We may have had a hiccup once (not their fault) didn't matter they were on top of it thru the entire install. It literally was the easiest install of anything in my house ever!! If I ever need anything I will call Hayes Electrical and no one else. I can't say enough good about these folks. And they are easy to get attached to... their good people🙏 I have to thank Dorian and McKenzie you guys are great!!

Cheryl Hoffpauir 10 months ago
★★★★★

Hayes Electrical has earned my business in the future. They saved me hundreds of dollars by referring me to Entergy first after hearing what my electrical issues were. They could have made easy money on a service call, and then refer me to Entergy. Instead, they did the right thing and had me contact Entergy first. 5 stars Nice to see a company that didn't take advantage of a customer. ❤️1

James Sheffield 7 months ago
★★★★★

A group of men and woman that are talented and focused. All licensed. Their customer service is excellent. They were able to upgrade my electrical system for a house built in the 1970s. We removed outdated fluorescent lighting, and these were replaced with current LED canned lighting, expanded the circuit board and repaired the drywall hole that the old fluorescence left in the ceiling. When we asked for options, they gave us multiple options from which we discussed pros and cons of each. Lastly, they are honest, trustworthy, and reliable.

Keith DeSonier 9 months ago
★★★★★

They added my 50amp generator receptacle box outside my house, they also added an interlock and the generator breaker. I also had them add a 2nd 50amp receptacle, just below my panel, for a future vehicle lift and had them drop a CAT6 behind my tv, so I can play Xbox online without lagging. I would hire them again without thinking twice. They're extremely professional and reasonably priced.

Roger Freese 3 months ago

Common questions about whole home generator installation

How much does a whole-home generator cost installed?

A 14kW Generac Guardian with automatic transfer switch installed in Lake Charles typically runs $8,000 to $11,000. A 22kW runs $11,000 to $15,000. A 26kW runs $13,000 to $18,000. Costs include the generator, transfer switch, pad, electrical install, permit, and commissioning. The gas connection is a separate scope by the gas contractor.

Will my generator run my whole house including air conditioning?

A correctly-sized generator runs the whole house. 14kW handles most 1,500 to 2,500 square foot homes with one or two AC zones. 22kW handles larger homes with multiple AC zones. Load management (cycling some loads on and off automatically) lets a smaller generator handle a larger home, at the cost of intermittent operation for the managed loads.

How loud is a standby generator?

A modern residential standby generator runs at 60 to 70 dB at 23 feet (similar to a window AC unit at the same distance). Cummins QuietConnect and Kohler RESA models tend to be on the quieter end. Placement matters for perceived noise; we position generators away from bedroom windows where the property layout allows.

How often does the generator need maintenance?

Annual maintenance is standard: oil change, air filter, spark plug check, battery test, transfer switch test. Most homeowners contract a maintenance agreement with us or with the generator manufacturer dealer. Weekly self-test (the generator runs for about 10 minutes each week automatically) catches most issues before a real outage.

What is the lead time for installation?

Generator delivery is typically 2 to 6 weeks depending on size and brand availability. The install itself is 1 to 2 days. The permit and inspection coordination is in parallel. Plan on 4 to 8 weeks total from contract signing to commissioning.

What brands do you install?

Generac Guardian (most common), Kohler RESA, Briggs and Stratton Fortress, and Cummins QuietConnect. Each has strengths. Generac has the widest distribution and parts availability. Kohler RESA is known for quieter operation. Cummins QuietConnect has strong commercial-grade build quality. We tell you what works for your specific situation.

08 / OTHER GENERATOR AND BACKUP POWER SERVICES

Other generator and backup power work we handle out of Lake Charles.

EV Charger Installation
Hayes Electrical installs Level 2 EV chargers at homes and businesses across Lake Charles....
Generator Interlock Switch Installation
Hayes Electrical handles generator interlock switch installation for homes and businesses across Lake Charles...
09 / REQUEST

Want a whole-home generator? Call.

NEC 702.5 load calculation on the quote. Generac, Kohler, Briggs and Stratton, and Cummins. Permit, inspection, and Entergy coordination on our side.

Or call us direct
(337) 570-2327

Get a quote.

We send out a Louisiana licensed electrician, walk the job in person, point out what needs to happen (and what does not), and put the number on paper before any work starts.

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