One shop, one workflow. Whether you call us at (337) 570-2327, email [email protected], or use the request form below, the request lands directly with our office and Dorian. We log it, scope it, and call you back to schedule the visit.
What to include when you reach out
The faster you tell us, the faster we can scope the visit. Useful details: the property address (Lake Charles, Sulphur, Moss Bluff, anywhere in Southwest Louisiana), what is happening or what you want done, when you noticed it (or when you want the install done), and photos if applicable. A photo of the panel, the affected outlet, or the room saves time when the issue is obvious.
How to reach us
The fastest path is to call (337) 570-2327 or use the request form below. We answer calls live during business hours and reply to website requests within one business day, usually same-day. Email works for non-urgent questions and project planning.
Response-time expectations
Calls during business hours (Mon-Fri 7a-5p Central): answered live, ETA confirmed on the call. After-hours calls: voicemail reaches a licensed electrician, dispatched when capacity allows for active hazards. Website requests: replied within one business day, often same-day. Quote turnaround: small repairs can be scoped on the visit itself. Larger projects (panel upgrades, generator installs, rewires) need a site walk and the written quote follows in 1 to 3 business days.
Common reasons people call
The most common: a breaker that started tripping, a switch or outlet that quit working, a planned project (panel upgrade, EV charger, hurricane-season generator), an inspection finding from a home purchase, an insurance carrier requirement, or a follow-up on a prior install. Each one routes the same way: real person, scheduled visit, written scope.
