My parents have an older home and was having an issue with circuits overloading. We contacted Hayes after seeing they had rave reviews. They sent someone right over, diagnosed the issue and gave us a few pricing package options. We selected the pricing package that was most affordable for us and scheduled their appointment to come back and do the work. On the day scheduled, two gentlemen arrived promptly, did a walk through assessment and helped us understand everything they would be doing and got right to work! They were professional, efficient and very thorough. My parents circuits were rerouted and are working better than ever!
CHENNAULT
Electrical Troubleshooting and Diagnostics in Chennault
Chennault service from Hayes Electrical. Same-day response on most calls. Call (337) 570-2327.
Hayes Electrical handles electrical troubleshooting and diagnostics for homes and businesses in Chennault, and the surrounding Southwest Louisiana area. Licensed, bonded, insured, with our Lifetime Craftsmanship Guarantee on every job.
What this work usually runs.
Chennault service area.
From our Lake Charles shop.
Trucks dispatch out of 803 W Bayou Pines Dr, Ste D, Lake Charles, LA 70601. Most days a crew is already inside Calcasieu Parish on another job, so the drive is short. For after-hours calls we roll one out from the shop.
Troubleshooting in Chennault usually means working backwards from a symptom (lights flicker, one room is dead, a breaker trips at random) to a root cause that may be three splices upstream of where the problem appears. The older the building, the more likely the root cause is a hidden junction box, a buried splice, or a circuit that was extended in 1982 and again in 2003 by two different people.
Our process: confirm the complaint, isolate the circuit, load-test under live conditions, and use a non-contact tester, a clamp meter, and a Klein toner to map what is actually connected to what. We check for shared neutrals (especially on circuits added during older remodels), loose lugs at the panel, voltage drop on long runs, and ground integrity per NEC 250. When the problem is on the service side rather than the customer side, we coordinate with Entergy.
Most Chennault diagnostic calls resolve in one visit. Intermittent problems (heat-related, vibration-related, load-dependent) sometimes take a second visit to catch in the act. We do not guess and replace parts hoping the problem goes away, and we will tell you when we have hit a wall and the right next step is opening a wall to look behind it.
What we look at for this job
Permits and inspections
The Chennault area sits inside the City of Lake Charles limits near the airport and industrial corridor, so electrical permits are issued by the City of Lake Charles Building and Permit Division. We pull the permit and coordinate inspections. Permit work runs under LA Lic #73821. You do not touch the paperwork.
What's covered
Lifetime Craftsmanship Guarantee on every install. If our work fails because of how we put it in, we come back and fix it at no charge. Documented in writing at handoff and stays with the home.
Why hiring a licensed electrician matters.
Here is the no-spin cut on electrical troubleshooting and diagnostics. Same answer we would give a friend in Westlake or Carlyss, whether or not we end up winning the job.
A licensed electrician
Unlicensed for electrical
Doing it yourself
Times are typical, not guaranteed. Traffic, weather, and parts on hand can shift them. We will tell you a real window when you call.
Hayes work across Southwest Louisiana.
Real jobs, real crew, real Lake Charles installs. Pulled from across our service area.
Dorian Hayes
Dorian Hayes started Hayes Electrical because he believed homeowners deserved better than what most contractors give them. A licensed master electrician with seven years of experience, he and his wife Juliet built the ...
What Southwest Louisiana says about our work
Real reviews from real customers across Lake Charles, Sulphur, Moss Bluff, and the surrounding parishes.
Great price Brent was very helpful and professional and was able to provide a variety of repair options to choose from. Bailey and Mackenzie were able to complete the repairs promptly and efficiently. Overall, we are very satisfied with the services provided!
Found Hayes Electrical LLC on Angi's List last September to install a home generator. From the initial phone call and every phone call in between these folks are the best. They handled everything. So kind, helpful and just awesome people. Their workers are very professional, knows their job, all wore work uniforms. We may have had a hiccup once (not their fault) didn't matter they were on top of it thru the entire install. It literally was the easiest install of anything in my house ever!! If I ever need anything I will call Hayes Electrical and no one else. I can't say enough good about these folks. And they are easy to get attached to... their good people🙏 I have to thank Dorian and McKenzie you guys are great!!
Mackenzie and Hayden completed my job effectively and efficiently. They are very professional, polite and well mannered. Both were able to check on making sure the job was done correctly, while also making sure other things were working properly as well. I highly recommend this company and workers. Thanks Darius Clayton for your recommendation.
Common questions for Electrical Troubleshooting and Diagnostics in Chennault
My lights flicker when the AC kicks on - what is that?
Usually voltage sag caused by a loose lug at the panel or meter, a failing service connection, or undersized service conductors for a load the home was never wired to carry. We measure it under load to confirm the source.
Can you find a circuit that is not labeled in my Chennault panel?
Yes. We use a circuit toner and a clamp meter to map each breaker to its actual loads and rebuild the panel directory. On older Chennault homes the original directory is often missing or wrong from later additions.
How long does troubleshooting take?
Most calls resolve in a single visit of one to three hours. Intermittent problems that only show up under specific conditions sometimes require a second visit. We bill for the diagnostic time honestly rather than hiding it inside a repair quote.
Other services we run in Chennault.
Same Hayes Electrical Lake Charles crew on every visit, same Lifetime Craftsmanship Guarantee in writing. Pick whichever job you need next.
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