My parents have an older home and was having an issue with circuits overloading. We contacted Hayes after seeing they had rave reviews. They sent someone right over, diagnosed the issue and gave us a few pricing package options. We selected the pricing package that was most affordable for us and scheduled their appointment to come back and do the work. On the day scheduled, two gentlemen arrived promptly, did a walk through assessment and helped us understand everything they would be doing and got right to work! They were professional, efficient and very thorough. My parents circuits were rerouted and are working better than ever!
PRIEN
Electrical Troubleshooting and Diagnostics in Prien
Prien service from Hayes Electrical. Same-day response on most calls. Call (337) 570-2327.
Hayes Electrical handles electrical troubleshooting and diagnostics for homes and businesses in Prien, and the surrounding Southwest Louisiana area. Licensed, bonded, insured, with our Lifetime Craftsmanship Guarantee on every job.
What this work usually runs.
Prien service area.
From our Lake Charles shop.
Trucks dispatch out of 803 W Bayou Pines Dr, Ste D, Lake Charles, LA 70601. Most days a crew is already inside Calcasieu Parish on another job, so the drive is short. For after-hours calls we roll one out from the shop.
Troubleshooting in Prien usually means working backwards from a modern symptom (an AFCI that trips at random, a smart device that drops offline, a GFCI that holds during dry weather but trips after a storm) to a root cause that may be three devices upstream of where the problem shows. Newer suburban homes are wired consistently, so the diagnostic work is less about era-detective and more about isolating intermittent loads.
Our process: confirm the complaint, isolate the circuit, load-test under live conditions, and use a non-contact tester, a clamp meter, and a Klein toner to verify what is actually connected to what. We check for shared neutrals on multi-wire branch circuits, downstream noise from failing drivers or motors, GFCI and AFCI device wear, and ground integrity per NEC 250. For pool and spa equipment trips we test the bonding grid and the equipment itself per NEC 680 before pointing at the wiring.
Most Prien diagnostic calls resolve in one visit. Intermittent problems (heat-related, humidity-related, load-dependent) sometimes take a second visit to catch in the act. We do not guess and replace parts hoping the problem goes away, and we will tell you when we have hit a wall and the right next step is a longer monitoring window or a planned re-pull.
What we look at for this job
Permits and inspections
Prien is the unincorporated Calcasieu Parish area along Lake Street and Country Club Road. Electrical permits are issued by the Calcasieu Parish Police Jury Building Division. We pull the permit and meet the parish inspector. Permit work runs under LA Lic #73821. You do not touch the paperwork.
What's covered
Lifetime Craftsmanship Guarantee on every install. If our work fails because of how we put it in, we come back and fix it at no charge. Documented in writing at handoff and stays with the home.
Why hiring a licensed electrician matters.
Here is the no-spin cut on electrical troubleshooting and diagnostics. Same answer we would give a friend in Westlake or Carlyss, whether or not we end up winning the job.
A licensed electrician
Unlicensed for electrical
Doing it yourself
Times are typical, not guaranteed. Traffic, weather, and parts on hand can shift them. We will tell you a real window when you call.
Hayes work across Southwest Louisiana.
Real jobs, real crew, real Lake Charles installs. Pulled from across our service area.
Dorian Hayes
Dorian Hayes started Hayes Electrical because he believed homeowners deserved better than what most contractors give them. A licensed master electrician with seven years of experience, he and his wife Juliet built the ...
What Southwest Louisiana says about our work
Real reviews from real customers across Lake Charles, Sulphur, Moss Bluff, and the surrounding parishes.
Great price Brent was very helpful and professional and was able to provide a variety of repair options to choose from. Bailey and Mackenzie were able to complete the repairs promptly and efficiently. Overall, we are very satisfied with the services provided!
Found Hayes Electrical LLC on Angi's List last September to install a home generator. From the initial phone call and every phone call in between these folks are the best. They handled everything. So kind, helpful and just awesome people. Their workers are very professional, knows their job, all wore work uniforms. We may have had a hiccup once (not their fault) didn't matter they were on top of it thru the entire install. It literally was the easiest install of anything in my house ever!! If I ever need anything I will call Hayes Electrical and no one else. I can't say enough good about these folks. And they are easy to get attached to... their good people🙏 I have to thank Dorian and McKenzie you guys are great!!
Mackenzie and Hayden completed my job effectively and efficiently. They are very professional, polite and well mannered. Both were able to check on making sure the job was done correctly, while also making sure other things were working properly as well. I highly recommend this company and workers. Thanks Darius Clayton for your recommendation.
Common questions for Electrical Troubleshooting and Diagnostics in Prien
My lights dim when the pool pump kicks on, what is that?
Usually voltage sag from inrush current on the pump motor, often made worse by undersized conductors on the pool equipment feed or a loose lug at the panel. We measure it under load to confirm whether the fix is at the panel, the disconnect, or the pump circuit itself.
Can you find which breaker controls a specific outlet in my Prien panel?
Yes. We use a circuit toner and a clamp meter to map each breaker to its actual loads and rebuild the panel directory if needed. Builder-original directories on newer homes are often vague about which receptacles each circuit serves.
How long does troubleshooting take?
Most calls resolve in a single visit of one to three hours. Intermittent problems that only show up under specific conditions (after a storm, when the AC is running, late at night) sometimes require a second visit. We bill for the diagnostic time honestly rather than hiding it inside a repair quote.
Other services we run in Prien.
Same Hayes Electrical Lake Charles crew on every visit, same Lifetime Craftsmanship Guarantee in writing. Pick whichever job you need next.
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